Terms of service

Terms and Conditions – Elmbridge Home

Company Information
Website: elmbridgehome.com
Sales region: United Kingdom only
Customer service email: info@elmbridgehome.com
Customer service phone: +442080982379
Business address: 87 Guild Road, London SE7 8HW, United Kingdom.

1. Acceptance of the Terms

By using this website and placing an order with Elmbridge Home, you agree to be bound by these Terms and Conditions. They apply to all users of the site, including customers, browsers, and others who access or use our services.

2. Limitation of Liability

Elmbridge Home is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our site or products, even if advised of the possibility. You assume responsibility for any costs associated with servicing or repairs resulting from use of this site.

3. License

We grant you a limited, revocable, non-transferable license to access and use our website in accordance with these terms. You may not duplicate or misuse content or functionality.

4. Definitions

  • "Company" means Elmbridge Home.

  • "You" refers to any individual using this website or placing an order.

  • "Service" refers to the products and services offered on our website.

  • "Device" means any computer, mobile phone, or other device used to access our website.

  • "Cookies" are small data files stored on your device to enhance your browsing experience.

5. Restrictions

You agree not to:

  • Republish or commercially exploit the website or its contents.

  • Modify, reverse-engineer, or tamper with the website.

  • Use the website for unlawful purposes.

  • Copy, duplicate, or resell any part of the site without permission.

6. Return and Refund Policy

Please refer to our full Return & Refund Policy for details. In short:

  • You can return unused items within 30 days.

  • Refunds are processed within 10 business days after receiving your return.

  • Return shipping is covered only for defective or incorrect items.

7. Your Suggestions

Any feedback you provide may be used by Elmbridge Home without obligation or compensation.

8. Consent

By using our website, you consent to these Terms and Conditions.

9. Third-Party Links

We may link to other websites. We are not responsible for their content or practices.

10. Cookies

We use cookies to enhance your experience. You can disable them in your browser settings, but some features may not work as intended.

11. Updates to Terms

We reserve the right to modify these Terms at any time. Updates will be posted on this page with the "Last Updated" date.

12. Termination

We reserve the right to terminate access to our services for any reason, at any time, without notice.

CONTACT DETAILS

Company name: Elmbridge Home (Part of WOUT LLP)
Address: 87 Guild Road, London SE7 8HW, United Kingdom.
E-mail: info@elmbridgehome.com
Phone: +442080982379
Tax-Number: 5161687202

Customer Service Hours:
Monday – Friday: 08:00 AM – 18:00 PM (GMT+1)
Saturday – Sunday: 09:00 AM – 16:00 PM (GMT+1)

We respond to emails within 24-48 hours.