Terms of service

Terms and Conditions – Elmbridge Home

Company Information
Website: elmbridgehome.com
Sales region: United Kingdom & United States
Customer service email: info@elmbridgehome.com
Customer service phone: +442080982379
Business address: 87 Guild Road, London SE7 8HW, United Kingdom.

1. Acceptance of the Terms

By using this website and placing an order with Elmbridge Home, you agree to be bound by these Terms and Conditions. They apply to all users of the site, including customers, browsers, and others who access or use our services.

2. Limitation of Liability

Elmbridge Home is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our site or products, even if advised of the possibility. You assume responsibility for any costs associated with servicing or repairs resulting from use of this site.

3. License

We grant you a limited, revocable, non-transferable license to access and use our website in accordance with these terms. You may not duplicate, distribute, or misuse content or functionality.

4. Definitions

  • “Company” means Elmbridge Home.

  • “You” refers to any individual using this website or placing an order.

  • “Service” refers to the products and services offered on our website.

  • “Device” means any computer, mobile phone, or other device used to access our website.

  • “Cookies” are small data files stored on your device to enhance your browsing experience.

5. Restrictions

You agree not to:

  • Republish or commercially exploit the website or its contents.

  • Modify, reverse-engineer, or tamper with the website.

  • Use the website for unlawful or fraudulent purposes.

  • Copy, duplicate, or resell any part of the site without written permission.

6. Products and Pricing

We make every effort to display accurate product descriptions, prices, and availability. However, errors may occur. We reserve the right to correct such errors or cancel an order if necessary.
Prices include applicable taxes unless otherwise stated. Shipping fees, if any, are displayed at checkout before you confirm your order.

7. Returns and Refunds

Returns and refunds are handled in accordance with our Return & Refund Policy.
You may return unused items within 30 days of delivery. Refunds are processed within 10 business days after the returned item is received and inspected. Return shipping is covered only for defective or incorrect items.

8. Your Suggestions

Any feedback or ideas you provide may be used by Elmbridge Home without obligation, compensation, or restriction.

9. Consent

By using our website, you consent to these Terms and Conditions and our Privacy Policy.

10. Third-Party Links

Our website may contain links to other websites. We are not responsible for the content, accuracy, or practices of any third-party sites. Visiting linked sites is at your own risk.

11. Cookies

We use cookies and similar technologies to enhance your browsing experience. You can disable cookies in your browser settings, but some parts of the website may not function properly.

12. Updates to Terms

We may modify or update these Terms and Conditions from time to time. Any changes will be posted on this page with the “Last Updated” date. Continued use of the website after changes are posted constitutes acceptance of those changes.

13. Termination

We reserve the right to suspend or terminate access to our services at any time, for any reason, without prior notice.

14. Governing Law

These Terms and Conditions and any disputes arising from them are governed by and construed in accordance with the laws of the United Kingdom.
If you are located in the United States, your applicable state consumer protection laws may also apply. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

CONTACT DETAILS

Company name: Elmbridge Home (Part of WOUT LLP)
Address: 87 Guild Road, London SE7 8HW, United Kingdom.
E-mail: info@elmbridgehome.com
Phone: +442080982379
Tax-Number: 5161687202

Customer Service Hours:
Monday – Friday: 08:00 AM – 18:00 PM (GMT+1)
Saturday – Sunday: 09:00 AM – 16:00 PM (GMT+1)

We respond to emails within 24-48 hours.